This company and their internet does not furnish as powerful as they claim. Promised 10mbps and drops off quickly.
They will charge unreasonable fees and the ONLY thing they care for is your pocketbook. Buyer beware. Steer clear of this company. THEY WILL CHARGE YOU $100 PLUS TAXES JUST TO DISCONNECT AND REMOVE THEIT EQUIPMENT.
My disconnect fee $350. Look for the mask on their router. I had to relocate from New Mexico to Arizona to look after my father with dementia 1 year ago but still paid the monthly charges. Tried to deal with them but they are non-negotiable.
Their answer when I asked for a break for uncontrollable and unforeseen circumstances the answer from them basically "pay up or we will turn it over for collection". STAY AWAY IF YOU LIKE YOUR HARD EARNED MONEY.
Product or Service Mentioned: Transworld Network Internet Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $350.
Preferred solution: Let the company propose a solution.